Directing IT Support & Operations in K-12

This is the organization behavior course. Having been in mid-level management, it was nice to have official terms for some of the things I h...

Took the next test in the line up, DHV1/Windows OS Fundamentals. Its a fairly easy test if you support Win7 from either desktop or network s...

One of my friend/co-workers in at k-12 district asked for some desktop technician interview questions. Sorry the layout is ass. Cut and past...

September 2014: I completed the two Linux Courses, DRV1 and DSV1. The tests weren't bad, however, the primary study material left a lot ...

Are you nervous about taking your first online testing experience at a dedicated testing center? Here's my thoughts and experiences. B...

As stated, I am between semesters and still wanting to be productive with my time away from work. I took the ITIL Foundation 2014 exam at a ...

Since i've resigned from work, i'm a full time student. its 20 days until class restarts. I know i can prep for a course in a week s...