Week 1 Totals

Well, I ran our last 7 days of work orders totals. OMG! Wow.

1240 work orders closed in a week.
High water was around 1000 open work orders
current total is around 650 open requests
highest daily request was 400 work orders. doing the total on this day was sad. we close 275 requests and got 400.

(for those of you who don't know the pattern of k-12..here goes. In early June, turn everything off and store it...somewhere. and that somewhere is likely only conditioned down to 90-95 degrees. then, in the last week of august, find said stored items. turn them on and hope they work. Remember, some of the teachers turning these items on don't "know" technology. its a magic box. we are ok with that. getting the little 2nd grader to complete a task can be magic to me too. she does her magic with the kids, my team does our magic with the devices).

Thats pretty good from what for us. 38 sites, 3500 staff users. new ipads. We have a pretty good support staff who understands getting everyone up and running is job 1. We are on the second wave of requests, its works, but i can't do X. Access youtube, run adobe pro, etc. these are the more complex problems where unfortunately "no" becomes an answer.