Thursday, June 16, 2011

Day in Review -- Geek Speak

More class. I think this class could have been decent, but it is only the 2nd week it has been out. The labs still suck, but at least 13-15 were ok. The order and organization of the class is simply terrible. Feel like whoever wrote this was a dog from Up! Squirrel! and we change directions.

On KACE help desk...trying to figure out how to auto-select the submitter's default campus (ldap department mapped to user field location in our environment) at ticket creation. Also trying to do it for 3 others fields. Missing syntax or something. I think it might be a join on submitter & user fields (MySQL back-end). But is submitter populated during creation or will it be a ticket rule later?

Anyone using Fileway's products? Any thoughts are the thing?

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